Hotel Front Office Management, Third Edition, is an invaluable book for those interested in learning more about the hotel’s front office. It contains new sections on the use of technology in the front office, the complete guide to running a hotel front office.
Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today’s hotels and lodging facilities. This Third Edition continues its emphasis on applying theory and management strategies, as well as providing new material on technology’s role in the modernized front office.
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