Thứ Năm, 4 tháng 5, 2017

Perfect Phrases for Motivating and Rewarding Employees Second Edition (Perfect Phrases Series)

The Right Phrase for Every Situation...Every Time Keeping employees motivated is crucial to your company's performance. This comprehensive, quick-reference guide for managers offers you hundreds of ready-to-use phrases at your fingertips.


No matter what the situation--whether you're giving a pep talk or inspiring a direct report in a one-on-one meeting--Perfect Phrases for Motivating & Rewarding Employees will provide you with the right words at right time. Learn how to:Create a positive work environment Motivate people to achieve goals Handle difficult employees and challenging situations Provide feedback that enhances performance


This easy-to-use guide includes everything you need to succeed--the winning words and all-purpose phrases that will motivate you and your team to be the best you can be.

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Perfect Phrases for Meetings (Perfect Phrases Series)

Everyone wants to shine in business meetings-whether they are leading them or just participating. Perfect Phrases for Meetings provides hundreds of winning, ready-to-use phrases, arming you with the right words to say in eight crucial types of meetings.


This book is a valuable tool for anyone who needs to get a message across and stand out as a leader.

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Perfect Phrases for Medical School Acceptance (Perfect Phrases Series)

Whether you're applying to law school, business school, or medical school, it's essential to have the right phrases at your fingertips.
 
 
 
Students need to be ready to stand out in essays, to impress during the interview, and to articulate the principles of their profession clearly and succinctly.
 
 
 
The Perfect Phrases series gives these aspiring professionals the words they need for every step of the application process.


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Perfect Phrases for Letters of Recommendation (Perfect Phrases Series)

Expert advice for helping an applicant’s chances of acceptance by choosing the right words and phrases
 
 
 
As a teacher, professor, or an employer, you are often called upon for letters of recommendation--and probably as often find yourself stumped about what to say. It can be a daunting task when someone’s future is in the balance. This book, written by a writing expert, will help you find the right words--and avoid the pitfalls--of creating a letter of recommendation.
 
 
 
Author Paul Bodine explains what makes a recommendation letter good and also what can make it ineffective. The book contains paragraph-length examples of effective recommendation letter writing for all types of situations.
 

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Perfect Phrases for Landlords and Property Managers (Perfect Phrases Series)

Perfect Phrases for Landlords and Property Managers arms readers with quick and easy phrases to deal with the countless challenges, decisions, and day-to-day responsibilities of being a landlord or property manager.


it offers practical, need-to-know advice on everything from dealing with tenants and co-op boards to developing and executing a management plan.


Each chapter includes several key principles and advice on the topic and provide hundreds of ready-to-use phrases for readers to go to no matter what the situation.


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Perfect Phrases for Executive Presentations (Perfect Phrases Series)

Any successful leader will tell you: Giving a strong presentation is the most immediate and powerful way to set goals, form strategies, and sell your vision-to both internal and external audiences.
 
 
 
Perfect Phrases for Executive Presentations not only tells you how to plan and deliver your address, but also provides phrases for every part of the speech or presentation.
 
 
 
Organized by speech type and audience, you'll be walked through the beginning, middle, and end of a speech, giving you effective phrases to use.
 
 
 
This invaluable book includes:
A detailed review of building an effective presentation for a wide variety of meetings and conferences,
Instructions and phrases for writing effective speeches for nearly 30 different groups and interests, from shareholders to commencements,
 
 
Techniques you can use to become a more effective speaker.

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Perfect Phrases for ESL Everyday Business (Perfect Phrases Series)

Now you'll know what to say at the right time in any situation ESL specialist Natalie Gast knows from her experience that the workplace presents some unique situations. In this book she presents scenarios, business slang, and other linguistic issues that typical language texts don’t go into--for example, how to break the ice with small talk or ask for clarification.

These hundreds of phrases will help you not only survive but thrive in your chosen field. Preface Who Can Benefit from Using This Book? Perfect Phrases for ESL: Everyday Business Life is for you if you are a high-intermediate or advanced English as a Second Language (ESL) or English as a Foreign Language (EFL) learner. Learning a language is a lifelong process and learning American English is no exception. When you first began learning English, your need was basic grammar and vocabulary. 

Your need has now grown to mastering communication skills in order to function in diverse real-life work-related situations. This book has been created for you if you are living and working, or intend to live, in the United States and join the global workforce with American speakers of English, referred to as Americans in this text. You may travel back and forth between your country and the United States, you may work for a multinational company, or you may work in an American company.

You may even be self-employed. You might be in school in the United States or in your country, deciding on a career. In any of these cases, this book will advance your language ability and boost your confidence in exing yourself in business situations...

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Perfect Phrases for ESL Conversation Skills With 2100 Phrases (Perfect Phrases Series)

Use just the right phrases and master the art of conversation like a native speaker of English
 
 
How do you share an experience from your home country? What should you say to start a conversation? How do you offer someone your advice?
 
 
 
This handy reference will help you navigate social and business situations, with hundreds of ready-to-use English phrases that will help you converse with friends, collaborate with co-workers, and engage those around you. Inside find examples of Perfect Phrases for . . .
 
Introductions - Let me introduce myself.
Invitations - How about going to dinner on Friday?
Decisions - What are our options?
Disbelief - You're pulling my leg!
Gifts - That's very thoughtful of you.

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Perfect Phrases for Employee Development Plans (Perfect Phrases Series)

The secret to business success today is employee and talent development. Companies that invest in branding and creating smart, self-reliant, "upgradeable" talent are the ones that will lead their industries in the future. 
 
 
 
Perfect Phrases for Employee Development Plans has hundreds of ready-touse phrases for ensuring your employees stay motivated and competitive, develop teamwork and sound work ethics, and help meet organizational targets.
 
 
 
Learn the most effective language for: 
 * Pinpointing an employee’s strengths 
 * Creating long- and short-term goals 
 * Helping teams form plans--and then work the plans 
 * Grooming people for advancement 
 * Branding and expanding your company's talent pool

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Perfect Phrases for Dealing with Difficult People (Perfect Phrases Series)

Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation.


With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!


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Perfect Phrases for Customer Service 2nd Edition (Perfect Phrases Series)

Tools for pleasing even the most demanding customers
 
 
A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service.
 
 
 
This latest title in the popular Perfect Phrases series is just the thing for customer service employees and those who train and manage them.
 
 
 
Perfect Phrases for Customer Service gets you quickly up and running with everything you need to keep customers happy and loyal, including:
 
Clear explanations of the reasons for difficult customer behaviors
Proven tools and techniques for successfully handling even the most cantankerous customers
 
101 dialogues and scripts organized according to types of difficult behaviors, usable as is or as part of a training program, and easily tailored to any industry and company culture

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Perfect Phrases for Customer Service (Perfect Phrases Series)

Tools for pleasing even the most demanding customers
 
 
A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service.
 
 
 
This latest title in the popular Perfect Phrases series is just the thing for customer service employees and those who train and manage them.
 
 
 
Perfect Phrases for Customer Service gets you quickly up and running with everything you need to keep customers happy and loyal, including:
 
Clear explanations of the reasons for difficult customer behaviors
Proven tools and techniques for successfully handling even the most cantankerous customers
 
101 dialogues and scripts organized according to types of difficult behaviors, usable as is or as part of a training program, and easily tailored to any industry and company culture


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Perfect Phrases for Communicating Change (Perfect Phrases Series)

Employees respond to organizational change with worry, fear, and sometimes even panic. Your job is to keep them motivated and focused—so you must choose your words carefully during times of upheaval.
 
 
Perfect Phrases for Communicating Change has hundreds of ready-to-use phrases for ensuring your employees make the transition with clarity, commitment, and skill. Learn the most effective language for:
 
Articulating new company initiatives 
Responding to questions with confidence 
Easing employees' fears 
Clarifying roles and responsibilities 
Addressing resistance and performance problems
 
 
Praise for Perfect Phrases for Communicating Change
 
"Perfect Phrases for Communicating Change is a wonderful book, filled with practical, solid advice, suggestions, and examples for how to communicate effectively in a time of change.”
John Krajicek, Executive Professor and Assistant Director of Business Communication Studies, Texas A&M University
 
 
"Communication during organizational change is everything. The right words at the right time can make all the difference between a successful and unsuccessful change initiative. This is a wonderful resource for finding the right words and sentiments to convey any type of change."
Robert J. Marshak, Ph.D., author of Covert Processes at Work: Managing the Five Hidden Dimensions of Organizational Change
 
 
“Finding the right words to communicate change is challenging, even for the best of managers. In this user-friendly text, Lawrence and Antoine provide hundreds of practical phrases to better prepare managers for the task. The book is rich with insightful suggestions on change messaging considerations and construction.”
 
 
Edward Ferris, Assistant Professor, The New School for Management and Urban Policy
 
 
"In my over 20 years of running companies and corporate divisions I have seen a direct correlation between the quality of communication of my managers and their success in the business world. If you aspire to be an effective, efficient, and productive leader then I highly recommend this book. It is an outstanding reference guide and road map for pragmatic yet inspirational communication techniques."
Mitch Pisik, President and CEO, Breckwell Products

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Perfect Phrases for Business School Acceptance (Perfect Phrases Series)

The Right Phrase for the Right Situation--Every Time . . 
 
 
You've taken the GMAT, your transcript is in order, and you're ready to apply to business schools. Your personal statement and the interview are your major opportunity to distinguish yourself from the pack and demonstrate your full potential.
 
 
 
Perfect Phrases for Business School Acceptance gives you the phrases, statements, and approaches that will help you write a compelling essay, succeed at the interview, and stand out from your competition. 
 
 
Provides precise and effective language for applications, essays, interviews. 
 
 
 
Covers a wide range of potential answers to difficult questions . 
Guides you through the stages of the interview process .

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The Lexical Syllabus - A New Approach to Language Teaching

The process of syllabus design involves itemizing language to identify what is to be learned. Communicative methodology involves exposure to natural language use to enable learners to apply their innate faculties to recreate language systems.
 
 
 
There is an obvious contradiction between the two. An approach which itemizes language seems to imply that items can be learned discretely, and that the language can be built up from an accretion of these items. Communicative methodology is holistic in that it relies on the ability of learners to abstract from the language to which they are exposed, in order to recreate a picture of the target language.
 
 
The lexical syllabus attempts to reconcile these contradictions. It does itemize language. It itemizes language minutely, resting on a large body of research into natural language. On the basis of this research it makes realistic and economical statements about what is to be learned. But the methodology associated with the lexical syllabus does not depend on itemization.
 
 
 
It allows learners to experience language items in natural contexts and to learn from their experience. It reliescrucially on the concept of the learners' corpus. It is the concept of the learners' corpus which reconciles the contradiction between syllabus specification and methodology. Once we had come to this realization the concept of the learners' corpus was simple. The processes by which we came to this concept, and the procedures which realized it are far from simple. It is those processes and procedures which are described in this book.

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Righting the Mother Tongue From Olde English to Email the Tangled Story of English Spelling

Righting the Mother Tongue tells the cockamamie story of English spelling. When did ghost acquire its silent 'h'? Will cyberspace kill the one in rhubarb? And was it really rocket scientists who invented spell-check?
 
 
 
Seeking to untangle the twisted story of English spelling, David Wolman takes us on a wordly adventure from English battlefields to Google headquarters. Along the way, he pickets with spelling reformers outside the national spelling bee, visits the town in Belgium, not England, where the first English books were printed, and takes a road-trip with the boss at Merriam-Webster Inc.
 
 
 
The journey is punctuated by spelling battles waged by the likes of Samuel Johnson, Noah Webster, Theodore Roosevelt, Andrew Carnegie and the members of today's Simplified Spelling Society.
Rich with history, pop culture, curiosity and humor, Righting the Mother Tongue explores how English spelling came to be, traces efforts to mend the code and imagines the shape of tomorrow's words.

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Meeting Essentials - Business English Pod 2009

Meetings Essentials for ESL e-Book features MP3 audio, PDF and online lessons on the  essential English language and skills for business meetings
 
 
 
Expressing opinions in meetings
Agreeing
Disagreeing
Making suggestions
Accepting or rejecting suggestions
Clarifying what was said
Clarifying what was meant
Chairing a meeting – starting off
Chairing a meeting – managing the discussion
Interrupting and resisting interruption
Probelm Solving Meetings
Finishing up and action points
 

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Learn English on Your Terms - EnglishPod 2008

EnglishPod lesson podcasts are 10-12 minutes long. You can listen to these short lessons throughout your day, using your mp3 or iPod.
 
 
 
Enjoy the podcasts when you are doing other things: Walking to the train station in the morning, standing in line at the bank, waiting to catch a flight, doing the ironing, or taking a coffee break.
 
 
 
It's important to review the lesson when you have 30 minutes- 1 hour. Try to choose a time when you feel relaxed and you can concentrate. Listen to the audio review, read the PDF transcript and dialogue and do the online comprehension exercises.
 
 
 
Remember to return to your saved vocabulary regularly, to make sure you remember new words and phrases. Try playing the EnglishPod flashcard games!

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Getting Your PhD A Practical Insiders Guide by Dr Harriet Churchill and Dr Teela Sanders

How to get your Ph.D is an original study guide aimed at prospective and current postgraduate students, covering the process of accessing, undertaking and completing doctoral research in the social sciences and the humanities. 
 
 
 
The content is unique in incorporating discussion of the less recognised personal, emotional and organisational demands of independent study. Drawing on a variety of student experiences, the authors apply a case study approach to examine the dilemmas and complexities of postgraduate study.
 
 
 
The book is organised into four parts covering the research process; writing, publishing and networking; shifting identities and institutions and relationships of support. Each chapter includes an easy to use format including real-life accounts, tips and strategies for problem solving and guidance for additional resources. 
 
 
 
The guide includes accessible advice and guidance across a spectrum of methodological, personal, emotional, practical and institutional issues.


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Exploring Learner Language (Oxford Handbooks for Language Teachers) DVD Video

This innovative workbook and DVD pack provides a hands-on introduction to the study of language used by learners of English as a Second Language (ESL).
 
 
 
The DVD features six adult ESL learners and two native speakers of English doing individual and pairwork language tasks. Linked exercises in the book guide the reader through an analysis of the language used by the ESL learners, with full transcripts and an answer discussion section for reference.
 
 
 
Through doing learner language analysis at the descriptive case-study level, language teachers can develop skills for exploratory practice that will help them to address their queries about learner language in their own classrooms.
 

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Exploring Learner Language (Oxford Handbooks for Language Teachers)

This innovative workbook and DVD pack provides a hands-on introduction to the study of language used by learners of English as a Second Language (ESL).
 
 
 
The DVD features six adult ESL learners and two native speakers of English doing individual and pairwork language tasks. Linked exercises in the book guide the reader through an analysis of the language used by the ESL learners, with full transcripts and an answer discussion section for reference.
 
 
 
Through doing learner language analysis at the descriptive case-study level, language teachers can develop skills for exploratory practice that will help them to address their queries about learner language in their own classrooms.
 

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Double Take 3 Reading and Writing

This text is part of a supplementary skills series for teenagers in which the four English language skills are divided into two sections: reading and writing; and listening and speaking.


The course gives opportunities for language practice within a clear structural and lexical framework


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Designing and Analyzing Language Tests CD-ROM (Oxford Handbooks for Language Teachers)

The goal of the book is to help current and future teachers learn to develop and analyze their own tests. It should also be useful for helping teachers to choose from among commercially available tests, to decide to develop their own if nothing on the market is suitable, or to adapt existing tests to better meet their needs.
 
 
 
It is  not intended as a guide to important language tests in use around the world, although it should help readers to make better sense of the information test publishers provide, or help them realize when there is something off-base, incomplete, or suspicious-sounding about what is being claimed.
 
 
 
By the end of the book, readers will be better placed to make informed decisions about assessment programs and the use of testing at their institution. Expertise in test writing and test analysis is generally achieved through years of practice and experience, but this book will provide pre-service and in-service teachers with a valuable introduction to the tools necessary for these tasks, as well as useful advice for those interested in learning more on various topics. 

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Designing and Analyzing Language Tests (Oxford Handbooks for Language Teachers)

The goal of the book is to help current and future teachers learn to develop and analyze their own tests. It should also be useful for helping teachers to choose from among commercially available tests, to decide to develop their own if nothing on the market is suitable, or to adapt existing tests to better meet their needs.
 
 
 
It is  not intended as a guide to important language tests in use around the world, although it should help readers to make better sense of the information test publishers provide, or help them realize when there is something off-base, incomplete, or suspicious-sounding about what is being claimed.
 
 
 
By the end of the book, readers will be better placed to make informed decisions about assessment programs and the use of testing at their institution. Expertise in test writing and test analysis is generally achieved through years of practice and experience, but this book will provide pre-service and in-service teachers with a valuable introduction to the tools necessary for these tasks, as well as useful advice for those interested in learning more on various topics. 


 
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Problem Solving in a Foreign Language A Study in Content and Language Integrated Learning (Studies on Language Acquisition)

Although Content and Language Integrated Learning (CLIL) is a popular teaching method, research on CLIL has nearly exclusively focused on aspects of language learning. Besides that, we are still lacking any cognitively well-grounded theory about the special features of contexts in which the focus is on content learning, but in which a foreign language is used as the medium of communicating information.


This book re-examines the basis for CLIL from a cognitive perspective and investigates how the use of a foreign language as a working language influences the processing of content. It summarizes findings from cognitive psychology on thinking, problem solving and conceptual processing, and integrates them with models of language-specific mental activities such as speech processing and text composition.


This provides a theoretically well-grounded basis for the understanding of the special features of CLIL, and promotes a Cognitive Linguistic perspective on CLIL pedagogy.The theoretical considerations form the basis for an empirical study that offers the first insights into what CLIL learners actually do when they solve content-focused tasks while using an L2.

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Investigations In Instructed Second Language Acquisition (Studies on Language Acquisition)

This book gives an overview of current research on instructed second language acquisition (ISLA). Data-based studies included in this book deal with the acquisition of specific linguistic phenomena (e.g., verb and noun morphology, lexicon, clause structures) in a range of target languages 


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